IT STRATEGY

Your Tech Challenge Navigator

Two Decades of Diverse IT Expertise at Your Service – No Problem Too Small or Big

With over twenty years experience across the IT spectrum, from help desk troubleshooting to high-level programming and management, I've seen it all.


I thrive on challenges and relish the opportunity to try to solve "unsolvable" tech problems

A Little Bit of Everything

My experience is broad and varied. Whether it’s a persistent software glitch, a complex coding conundrum, or strategic tech management advice, I’m your go-to guy. My diverse background in tech and business equips me to handle a wide range of challenges with expertise and creativity.



An Open Invitation

Drop in during my virtual office hours and tell me what's on your mind. It might be a straightforward issue, a complex puzzle, or maybe you're just not sure if you're being scammed. My responses range from “I can fix this” to “Let me introduce you to someone who can,” or even a candid “You are in a real pickle!"

Scam Detection and Prevention

In a world brimming with tech scams, from cunning phishing emails to misleading service offers, I'm your safeguard. Ever received a postcard claiming your domain is expiring, or been pressured by an overzealous sales rep? These are classic traps that businesses often face. My clients know that with my strong stance against scammers. If you have any doubts – whether it's about clicking a link, entering your password, or making a purchase – you are always welcome to run it by me first. No issue is too small or too trivial; I'm here to help with anything that concerns you.


The Joy of the Challenge

There’s nothing more exhilarating to me than a good tech challenge. Your problems are puzzles waiting to be solved, and I approach each with enthusiasm and a fresh perspective.


Ben is really nice and easy to talk to, and he does a great job teaching and explaining complex concepts in a way that is easy for me to understand. He streamlined and automated my business processes allowing me to focus on the parts of my business that I love doing. As a small business owner this was invaluable, and I continue to use Ben's services on an ongoing basis.


Dr. Jessica Turner, Owner

Healing Hands Holistic Veterinary Specialties


MY PROCESS

Tap the arrows and then each circle below to learn more.
  1. Initial Contact

    Feel free to text me for a quick chat, or you can jump right in by scheduling a call through my Calendly link. This is the starting point of our tech adventure.

  2. Listening Session

    During our call, I'll be all ears to understand your tech issues and goals. It’s your story, and I’m here to listen.

  3. Deep Dive & Discovery

    If I'm confident I can help, I'll craft a set of questions to dive deeper into your needs. We might meet again or I might send you an interactive form (think of it as a tech treasure map) to gather more insights.

  4. Tailored Estimate

    With a clear picture in hand, I'll create a detailed estimate for the work ahead. You review it, and if it gets your thumbs up, I roll up my sleeves and get down to business.

  5. The Craft of Perfection

    As a self-professed perfectionist, I delve into the work with precision and care, ensuring everything is up to my high standards. This includes rigorous testing to guarantee a flawless outcome.

  6. Launch and Support

    Once we're ready to go live, I'll be right there to oversee a smooth launch. I provide support for any immediate adjustments to ensure everything runs like clockwork.

  7. Ongoing Check-ins

    Our journey doesn’t end at launch. I’ll stay in touch, regularly checking in to see how things are going and to offer any further assistance you might need.

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